Customer Service

Privacy Policy

The privacy of your data is very important to us. The personal data of our customers is not made available, sold, exchanged or disclosed to third parties, except when this information is necessary for the shipment or collection of your product.

Our online store uses all possible security means so that your information is secure, but it is important to note that no system is inviolable and that your information is being delivered to us at your own risk.

In order for the delivery and collection to reach you directly, it is important that this data is correctly informed, otherwise we cannot guarantee the shipping time highlighted at the end of your purchase.

Our online store also uses cookies in your browser so that we can increasingly improve our users' experience. Therefore, when you access your account on our website, this will be recorded in your browser, as well as your shopping cart.

The cookie will not allow you to view your password, but it is important that this access is done from a trusted and personal computer, otherwise it is necessary to disconnect your account so that other users cannot view your data or make unwanted purchases (in the case of registering your credit card).

It is the user's choice to remove or prevent cookies from our online store website in their browser settings. If this is your preference, it is important that this is done in all browsers and also on all computers.

Our webshop will not ask for confirmations of your data and passwords by any contact vehicle. Therefore, do not give your data to third parties. If this approach occurs, please contact us by e-mail humberto@duan-tech.com or by phone (11) 3413-3444 or (11) 97236-6156 (Monday through Friday, from 8am to 5pm).

The information contained herein may be modified without prior notice.

By providing your data to our site the user declares to know and accept these terms described above.

We are available for any questions or clarification that the user has regarding these terms.